Support

Genkochi

Contact Us

Email Support

For questions, feedback, or issues:

snurfedllc@gmail.com

Frequently Asked Questions

How do I take a photo to learn vocabulary?

Open the app and tap the camera button. Take a photo of any object, and Genkochi will identify items in the image and teach you the vocabulary in your target language.

What languages are supported?

Genkochi supports 21 languages including Japanese, Spanish, French, German, Italian, Portuguese, Chinese, Korean, Russian, Arabic, Hindi, Dutch, Swedish, Turkish, Polish, Greek, Hebrew, Vietnamese, Thai, and Indonesian.

How does speech practice work?

Tap the microphone button and speak the word or sentence shown. Genkochi uses speech recognition to analyze your pronunciation and provide feedback.

Is my data stored online?

Your vocabulary and learning progress are stored locally on your device. Photos are temporarily processed by our AI service to generate vocabulary but are not permanently stored.

How do I reset my progress?

You can reset your progress by going to Settings within the app. Note that this will delete all your learned vocabulary and statistics.

The app isn't recognizing my speech correctly

Make sure you're in a quiet environment and speaking clearly. Check that microphone permissions are enabled in your device settings. Try speaking at a normal pace.

How do I change my target language?

Go to Settings and select your preferred target language. You can also change your native language for translations.

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